Live systemDenver, United States
Summit Stone
Stone fabrication
An AI receptionist that answers the phone, transfers to whoever is on duty during business hours, and runs the front desk after hours.
85%
Scenario pass rate
24/7
Coverage
0
Missed after-hours calls
1
Text-back price list
The problem
A stone fabricator was missing calls during the day when the team was on site, and missing all of them at night. Every missed call was a homeowner with a live project who simply phoned the next company on the list.
What we built
- An AI receptionist that answers every inbound call
- Live lookup of who is on duty, including the weekend rota, then a warm transfer to that person
- After hours mode: answers common questions, captures the lead, and texts the price list automatically
- Instant SMS notification to the team with the caller's details and what they wanted
The outcome
The phone is answered every time. Calls that used to go to voicemail now arrive as a captured lead with a transcript, and the price list goes out by text before the caller has hung up.
Want the same thing pointed at your pipeline?
Thirty minutes, no pitch deck. We will map where your leads are leaking and tell you honestly whether automation fixes it.